There was a corrupted file in the participant's application. The controllers considered this illegal and ordered the customer and the operator to eliminate the violations. The court of first instance supported the Antimonopoly authority.
The appeal and cassation did not agree with him. The participant reported the damaged file to the technical support of the electronic platform operator. They told him that there were no failures during the application period. The file is corrupted initially. This may have been affected by system errors on the participant's computer.
The courts indicated that the participant:
-provides technical conditions for participation in purchases;
-did not prove that his workplace meets the minimum system requirements of the operator;
-attached a "broken" file.
The participant explained that the customer knew about the faulty file, but did not send a request for clarification of the request. The court pointed out that this is the right, not the obligation of the customer. The request was rejected legitimately. The operator is also not at fault.
Document: Resolution of the AC of the Moscow district of 22.09.2020 on the case N A40-299285/2019